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Emergency Utility Assistance

What

We help connect clients to New York State HEAP (Home Energy Assistance Program), directing them to work with the our local district contact for program enrollment.

We have limited funding to provide utility assistance toward paying overdue bills in order to avoid shut-off. We work with Penn Yan Municipal, NYSEG, and others, are are sometimes able to secure extensions or payback plans with the utility companies. These funds can also be used for heating oil and fire wood.

WHO

HEAP is available to any New York State resident. Eligibility requirements.

The Well's utility assistance program is available to Yates County residents. No income limits.

when

Available Monday, Tuesday, Wednesday, Thursday, and Friday, from 9:00 am to 3:00 pm by calling 315-536-0838.

Health Insurance Support

 Courtaney Patterson, a Fidelis Care Representative, is available to provide resources, answer questions, and help complete health insurance enrollment with New York State of Health. Call 315-558-7902 to ask questions or to set up an appointment. Read more about her work at Fidelis Care.

Autumn White is also available weekly.