Emergency Utility Assistance
What
We help connect clients to New York State HEAP (Home Energy Assistance Program), directing them to work with the our local district contact for program enrollment.
We have limited funding to provide utility assistance toward paying overdue bills in order to avoid shut-off. We work with Penn Yan Municipal, NYSEG, and others, are are sometimes able to secure extensions or payback plans with the utility companies. These funds can also be used for heating oil and fire wood.
WHO
HEAP is available to any New York State resident. Eligibility requirements.
The Well's utility assistance program is available to Yates County residents. No income limits.
when
Available Monday, Tuesday, Wednesday, Thursday, and Friday, from 9:00 am to 3:00 pm by calling 315-536-0838.